NorthCountry employee since 2012
As a Mortgage Officer, I answer questions about how to qualify, find the best mortgage product for their situation, review documentation, provide guidance throughout the process, and keep other parties -- like attorneys and realtors -- up to date. I occasionally speak at first-time homebuyer seminars, which is a great opportunity to get people ready for their home buying adventure. The best part of my job is helping people achieve their dreams of buying a home.
Areas of Expertise
- Selecting the mortgage best suited to your situation
- Determining how much you can comfortably afford
- Providing a free prequalification
- Discussing construction loans
- Consulting on investment properties
- Refinancing your existing mortgage
Member Testimonials
"Jenna at NCFCU made the buying a home experience as smooth as the experience could be. NCFCU was patient with me while I was putting everything together that I needed for the closing. I was working a full time job, so getting some of the documentation I needed took time, they waited for me every step of the way. If you’re asking me if I would recommend them, the short answer is, don’t go anywhere else! Thank you NCFCU!"--Garth Christensen, Hawrdwick, VT
"I worked with Jenna Long and I couldn’t recommend her enough. She got things done and made our experience buying a house for the first time easy going. 10/10 recommend." -- Dezerae Lambert, Eden, VT
"It was such a pleasure working with Jenna Long. She was always on top of every question we had, and was very attentive to providing to our needs in closing a house. We'd love to work with her again." -- Anonymous, Middlebury, VT
"When it came to financing my home, I will admit, I shopped around a little at first but quickly found that NorthCountry had the most competitive rates and with that, I knew it came with the top notch service I have appreciated for almost 20 years of being a member. The process to get a mortgage was surprisingly efficient and convenient. There is a portal for uploading/viewing/signing documents, which I really appreciated. It made it super easy to keep the process moving along. Jenna was so friendly, attentive, and worked fast to get answers to my questions when I asked them. Most talk about how hard it is to get and complete a mortgage, I did not find that at all with NorthCountry. In fact I found it to be rather painless and quick!" -- Jessica Harvey, South Burlington, VT
"I am incredibly grateful to have had the opportunity to work with such an exceptional mortgage lender. From the very beginning, they demonstrated a level of professionalism and expertise that exceeded my expectations. Their attention to detail, clear communication, and prompt responses made the entire process smooth and stress-free. Their dedication to finding the best mortgage options for my needs, as well as their commitment to ensuring I fully understood every step, truly set them apart. I cannot thank them enough for their outstanding service and would highly recommend them to anyone in need of a mortgage lender. Their exceptional level of care and commitment has made a significant positive impact on my home buying experience." -- Medina Loncarevic, Burlington, VT