NorthCountry employee since 2012
As a Mortgage Officer, I answer questions about how to qualify, find the best mortgage product for their situation, review documentation, provide guidance throughout the process, and keep other parties -- like attorneys and realtors -- up to date. I occasionally speak at first-time homebuyer seminars, which is a great opportunity to get people ready for their home buying adventure. The best part of my job is helping people achieve their dreams of buying a home.
Areas of Expertise
- Selecting the mortgage best suited to your situation
- Determining how much you can comfortably afford
- Providing a free prequalification
- Discussing construction loans
- Consulting on investment properties
- Refinancing your existing mortgage
Here's what people are saying about working with Jenna ...
"I definitely recommend using NorthCountry for financing your home. They are extremely professional and very reliable. All questions we had were answered very quickly and detailed. Working with Jenna Long was a great home buying experience. We will continue to use NorthCountry in the future." -- Cynthia Sheeran, Chesterfield, VA
"We've very much enjoyed working with Jenna. We'll definitely be recommending her to folks!" -- Adam Lodewyk, Barre, VT
"Jenna made the home buying experience as smooth as it could be. The credit union was patient with me while I was putting everything together that I needed for the closing. I was working a full time job, so getting some of the documentation I needed took time, they waited for me every step of the way. If you’re asking me if I would recommend them, the short answer is, don’t go anywhere else! Thank you NorthCountry!"-- Garth Christensen, Hardwick, VT
"I worked with Jenna Long and I couldn’t recommend her enough. She got things done and made our experience buying a house for the first time easy going. 10/10 recommend." -- Dezerae Lambert, Eden, VT
"It was such a pleasure working with Jenna Long. She was always on top of every question we had, and was very attentive to providing to our needs in closing a house. We'd love to work with her again." -- Anonymous, Middlebury, VT
"When it came to financing my home, I will admit, I shopped around a little at first but quickly found that NorthCountry had the most competitive rates and with that, I knew it came with the top notch service I have appreciated for almost 20 years of being a member. The process to get a mortgage was surprisingly efficient and convenient. There is a portal for uploading/viewing/signing documents, which I really appreciated. It made it super easy to keep the process moving along. Jenna was so friendly, attentive, and worked fast to get answers to my questions when I asked them. Most talk about how hard it is to get and complete a mortgage, I did not find that at all with NorthCountry. In fact I found it to be rather painless and quick!" -- Jessica Harvey, South Burlington, VT
"I am incredibly grateful to have had the opportunity to work with such an exceptional mortgage lender. From the very beginning, they demonstrated a level of professionalism and expertise that exceeded my expectations. Their attention to detail, clear communication, and prompt responses made the entire process smooth and stress-free. Their dedication to finding the best mortgage options for my needs, as well as their commitment to ensuring I fully understood every step, truly set them apart. I cannot thank them enough for their outstanding service and would highly recommend them to anyone in need of a mortgage lender. Their exceptional level of care and commitment has made a significant positive impact on my home buying experience." -- Medina Loncarevic, Burlington, VT